Monday, February 27, 2012

Ambiguous strategy or strategic ambiguity?


David Tinsley
CMGT 500
Week 05 Assignment 01: Application Assignment

Ambiguous strategy or strategic ambiguity?  from the HuffingtonPost.com

This week’s class readings focused on models and concepts regarding the elements of strategic communication.  One of the concepts of personal interest was the idea of strategic ambiguity.  This concept, simple to understand on one level, presented some complexities as well. 

The basic idea behind using strategic ambiguity in communication is the use of a message that is ambiguous enough to not elicit a single, narrow interpretation, but to let an individual’s own “language, perception and knowledge” (Eisenberg, 1984) create interpretations that are individually based, or within “the context in which a message is presented”  (1984).  Therefore a strategically ambiguous message could have many meanings to many people (1984).

An article from the HuffingtonPost.com website, entitled Ambiguous strategy or strategic ambiguity? dated February 19, 2009,  attempts to make an assessment of communications and messages coming from Pres. Barack Obama and  the White House regarding the war in Afghanistan.  It was 2009, and Pres. Obama was sending more troops into the Afghanistan theatre of operations, an action that was contrary to his stated campaign promises to “refocus America’s fight on terrorism” (HuffingtonPost.com, 2009).  At the same time, the article discusses the fact that little had been said by the Obama administration regarding its war strategy.  Outspoken members of the anti-war movement were calling on the President to provide more “clarity on the United States’ future mission in the Afghan war”(2009).  The argument from the opponents of the war was that the President was committing more troops to a mission without explicitly stating the purpose of that mission.

The author of the HuffingtonPost.com article,  Frankie Sturm, presented the question “if the lack of strategy was part of the actual strategy by the President?” (2009).  Strum noted that Obama had not stated a specific strategy, like his predecessor, George W. Bush (2009).  He also pointed out that the lack of concrete and visible progress in Afghanistan as compared to the explicitly stated strategy by Bush resulted in the perceived failure of the former President’s strategy.  Perhaps Obama was attempting to avoid this pitfall by being ambiguous, or by saying nothing at all publicly.

Strum brings up the idea that this strategic ambiguity could be allowing Obama to shift the actual strategy of the U.S. in a way that diplomatic measures could be affected at the local level as opposed to the national level in Afghanistan (2009). Based on past history in the region, the author stated that “local solutions were critical to solving national problems” (2009).  By being vague, or ambiguous, Obama would take the pressure off of having to define success in a concrete way.  Success could be measured within “the context of those who live in the reality of the situation” (Eisenberg, 1984).  As Eisenberg states, this would be considered a “relativist view of meaning.”  By taking advantage of a message that would be strategically ambiguous, the Obama administration would be able to “foster agreement on abstractions without limiting specific interpretations”(1984).  Each group that received the strategically ambiguous message could process and define the meaning within their own contextual environment, leading to a decrease in conflict or tension that could be caused by communication that left no room for interpretation (1984).

In conclusion, Strum gives an example of  real world, contemporary usage of strategic ambiguity within our very own federal government.  This “wiggle-room” provided by Obama and his administration in relation to the war would prove to be vital in the future success and direction of the of foreign policy in Afghanistan.


References

Strum, F., (2009, February 19).  Ambiguous strategy or strategic ambiguity? HuffingtonPost.com. Retrieved from http://www.huffingtonpost.com/frankie-sturm/ambiguous-strategy-or-str_b_168244.html
Eisenberg, E.M. (1984). Ambiguity as strategy in organizations communication. Communication Monographs, 51, pp. 227-242.

6 comments:

  1. Interesting example, David. Eisenberg (1984) notes that strategic ambiguity is more likely to be tolerated when it comes from a high credibility speaker (p. 235). Because of this, it makes sense that the author of this article believes this was a good strategic move for the Obama administration. Do you think there is a time when Obama should value clarity over strategic ambiguity?

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  2. Thanks Courtney,

    Clarity in certain situations is very much necessary for Obama, especially in today's political climate. With all the "noise" that is generated from press, members of Congress, presidential candidates and a highly divided American public, it is imperative that our country's leader rises above the noise and be absolutely clear in intent and message. This is especially true when dealing with domestic issues.

    As stated by Eisenberg, "ambiguity is used to foster agreement on abstractions without limiting specific interpretations" (1984, p. 231). While it would be acceptable to use strategic ambiguity in foreign affairs, domestic issues I feel, have very little room for ambiguity. When dealing with domestic challenges, we, the American public, are living in a "shared context in which information and the interaction of that information" (1984, p. 229) has a common interpretation. One of Eisenberg's key points regarding ambiguity was that it could "foster agreement on abstractions without limiting specific interpretations" (1984, p.229).

    I don't believe there is a great deal of room for abstractions that would allow individual interpretations when it comes to economic concerns. Unemployment figures are not ambiguous. It would be my opinion that issues such as that, and their solutions, should be clearly communicated so that the solutions would become a common goal understood absolutely at every level of interaction.

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  3. David, tying the Eisenberg reading to Obama's speech was brilliant. I felt foolish for not even making that connection during the reading. Politicians perpetually use Strategic Ambiguity in their speeches. Their speeches reach such a large audience that they have to please their followers anyway they can. So, being ambiguous about certain topics like the one you wrote about was wise for Obama. Do you think it is acceptable for Obama to be ambiguous about war? Especially when it affects so many people, families, and communities. Do you think it could be construed as dishonest?

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  4. David,

    I really enjoyed this post. Like Thomas, I hadn't even made the connection (and felt just as foolish as he did) between strategic ambiguity and politics, but that definitely seems to be the norm in regards to politician's rhetoric.

    I raised the question of ethics in regards to strategic ambiguity in my post. Do you think it was ethical of Obama and his administration to be deliberately ambiguous in their messages regarding the situation in Afghanistan? We did, after all, have thousands of American troops stationed there - those are people's husbands, wives, sons, daughters, etc. How is it ethical to be so ambiguous in your messages when people want to know the plan for their loved ones? I'd be really interested to hear your thoughts on this.

    Great post!

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  5. David,

    This topic resonated with me on so many levels during the readings this week because of my job in DC. Strategic ambiguity or ambiguous strategy is a key communications tools for all politicians. As a communicator in that environment, the POTUS and members of Congress have all used both to sway both domestic and international policy, opinions and actions. Or the justification of them. However, I must say in response to Courtney that there have been d will continue to be times that elected officials at the highest level need to step away from being ambiguous whether strategically or as a strategy to speak clearly to their stakeholders - the constituents. The double speak as it is often referred to within the DC Beltway is confusing.

    Thanks for sharing. Now, I am more conscious when I'm drafting talking points, messaging or speeches how much Ambiguous strategy or strategic ambiguity i am using. and which one is appropriate for the audience.

    ~LaVenia

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  6. Hi all,

    I just finished typing a long-winded response to your questions, tried to submit, and got kicked out. And my message was gone! Grrrr.

    I appreciate your questions, and apologize for not responding sooner. A synopsis of what I had just written would be I think the President has to use ambiguous communications, especially when dealing with matters of national security. We don't want to endanger the lives of our troops or give other nations involved any type of strategic advantage. As far as the families are concerned, I think there is sort of an unspoken compromise. The President uses ambiguity publicly, but I suspect that the families will get enough information to give them some peace about were their loved ones are and the purposes they are there. And I think that military families probably have a better understanding of not having total clarity because in the end, ambiguity most likely protects their family members from harm.

    Professionally, I have no problems with ambiguity. It is a necessity of our profession. Sometimes there is a tug of conflict with my personal views, but I am always on mission. Personally, I was raised by family, taught in church and school that complete honesty was a good trait to possess. I've always been a "straight-shooter," and people who have personal relationships with me have come to expect that level of openness and honesty from me. I don't look at it as a moral obligation, but as a moral choice that makes me feel good about the person I am.

    Thanks again for reading my post and for your questions!

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